CampaignsCreate a Campaign

Create a New Campaign

WorkOnward Reach’s guided wizard walks you through every decision. No guesswork — just follow the steps.


The campaign stepper

Navigate to Outreach > Campaigns and click New Campaign. The stepper guides you through:

Step 1: Name your campaign

  • Enter a campaign name (e.g., “Q2 SaaS founders outreach”)
  • Add an optional description for context

Tip: Use descriptive names. “Q2 SaaS founders - cold intro” is easier to find than “Campaign 7”.

Step 2: Select your audience

  • Choose a contact list from the dropdown
  • Review the enrollment estimate:
    • Total contacts on the list
    • Eligible contacts after exclusions
    • Excluded contacts and reasons
  • Configure exclusions:
    • Exclude bounced — On by default
    • Exclude unsubscribed — On by default
    • Exclude contacts in other active campaigns — Prevents overlap

Step 3: Build or select your sequence

Choose one of:

  • Create new — Build a sequence from scratch
  • Use template — Select from your sequence library
  • Write with AI — Describe your goal and let AI create the sequence

For each step in the sequence, configure:

  • Subject line and email body
  • Wait time between steps
  • Open and click tracking

Step 4: Configure settings

Set your sending parameters (see Campaign Settings):

  • Daily send cap
  • Send window and timezone
  • Send days
  • Mailbox selection
  • Stop on reply rules

Step 5: Review and launch

  • Review the full campaign summary
  • Send a test email to yourself
  • Click Launch Campaign when ready

What happens after creation

Your campaign is created in Draft status. It won’t send any emails until you explicitly launch it. You can:

  • Edit any setting
  • Modify the sequence
  • Add or remove contacts from the list
  • Send test emails

Tips

  • Start with a small list — Test your campaign with 50-100 contacts before scaling up
  • Always send a test — Check the email in your own inbox before launching
  • Set a conservative daily cap — Start with 20-30 per day and increase gradually

Next step: Configure campaign settings