MailboxOverview

Connect and Manage Your Mailboxes

Send from real Gmail accounts — not faceless relay servers — for emails that actually land in inboxes. Connected mailboxes are the backbone of your outreach infrastructure.


Why mailboxes matter

A connected mailbox lets WorkOnward Reach:

  • Send outreach from your real address — Recipients see your actual email, building trust
  • Track replies automatically — Responses flow into your Outreach Inbox
  • Monitor deliverability — Open and click tracking for every send
  • Rotate across accounts — Distribute sending load for better reputation

Mailboxes vs. delivery accounts

WorkOnward Reach has two types of email connections:

TypePurposeFeatures
MailboxFull email account (send + receive)Gmail API, two-way sync, reply tracking, thread management
Delivery accountSend-only connectionSMTP or Gmail, outbound email only

For most users, a mailbox (Gmail API) is the best choice. Use delivery accounts when you need a lightweight send-only connection.


Get started

Multiple mailboxes = better deliverability. Connect several Gmail accounts and use mailbox rotation in your campaigns to distribute sends and protect your sender reputation.