Set Up Your Workspace
Your workspace settings power every feature in WorkOnward Reach — from campaign scheduling to email branding. Set them once and they apply everywhere.
The onboarding wizard
After creating your account, WorkOnward Reach walks you through a guided setup. Here’s what each step configures:
Step 1: Welcome
Confirm your name and email. This is the identity associated with your workspace.
Step 2: Business details
- Company name — Appears in email footers for CAN-SPAM compliance
- Company address — Required by law in every marketing email you send
- Support email — Where recipients can reach you
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Compliance note: A physical mailing address is required by CAN-SPAM regulations. WorkOnward Reach automatically includes it in your email footers.
Step 3: Sending defaults
- Default “From” name — The sender name your contacts see (e.g., “Sarah from Acme”)
- Default reply-to email — Where replies go when someone responds to your outreach
- Timezone — Controls when your campaigns send. Choose the timezone where most of your recipients are located.
Step 4: Brand basics
- Logo URL — Your company logo for email headers
- Primary color — Used for buttons and links in your emails
Can I change these later?
Absolutely. Everything you configure during onboarding can be updated anytime in Settings.
What happens next
Your workspace is ready. The next step is connecting a mailbox so you can start sending.
Next step: Connect a mailbox