Search and Filter Contacts

Find exactly who you’re looking for in a database of any size. WorkOnward Reach’s search and filter tools let you narrow down your contacts instantly.

Text search

Type in the search bar at the top of the contacts page to search across all fields:

• Email address
• First name and last name
• Company name
• Any custom field values

Results update as you type — no need to press Enter.

Filters

Combine filters to create precise views of your audience:

By email status

Filter contacts by their marketing status:

• Subscribed — Active, eligible contacts
• Unsubscribed — Contacts who opted out
• Bounced — Invalid or unreachable addresses
• Never subscribed — Contacts without marketing consent

By list membership

Show only contacts who belong to a specific list. This is useful for reviewing who’s in a campaign’s target audience.

By tags

Filter by one or more tags to see categorized groups of contacts.

Pagination

The contacts list displays 50 contacts per page. Use the navigation controls at the bottom to move between pages.

Column visibility

Customize which columns appear in the contacts table. Click the column settings icon to show or hide:

• Standard fields (email, name, company, role, phone)
• Custom fields
• Status fields
• Tags

Bulk operations

Select multiple contacts using the checkboxes to perform bulk actions:

• Delete — Remove selected contacts permanently
• Add to list — Add selected contacts to a list
• Apply tags — Tag selected contacts

Tips

• Save common filter combos — If you frequently filter by “subscribed + hot-lead”, consider creating a dedicated list
• Use search for quick lookups — Need to find one contact? Just type their name or email
• Export filtered views — Use filtered results as the basis for new campaign lists

Next step: View individual contact details